Cookie Policy

Last updated: 2025/07/05

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

2. How We Use Cookies

2.1 Essential Cookies

These cookies are necessary for the website to function properly:

  • Authentication and security
  • Session management
  • Shopping cart functionality
  • Payment processing

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website:

  • Page load times and performance
  • Error tracking and debugging
  • User behavior analytics
  • Website optimization

2.3 Functionality Cookies

These cookies remember your preferences and settings:

  • Language and region preferences
  • Theme and display settings
  • Form data and preferences
  • Personalized content

2.4 Marketing Cookies

These cookies are used for advertising and marketing purposes:

  • Targeted advertising
  • Social media integration
  • Campaign tracking
  • Conversion optimization

3. Types of Cookies We Use

Cookie NamePurposeDurationType
session_idUser authentication and session managementSessionEssential
csrf_tokenSecurity protection against cross-site request forgerySessionEssential
cart_idShopping cart contents and preferences30 daysEssential
_gaGoogle Analytics - website usage statistics2 yearsAnalytics
_gidGoogle Analytics - session identification24 hoursAnalytics
theme_preferenceUser interface theme preference1 yearFunctional
languageUser language preference1 yearFunctional
_fbpFacebook Pixel - advertising and conversion tracking3 monthsMarketing

4. Third-Party Cookies

We use third-party services that may set their own cookies:

4.1 Analytics Services

  • Google Analytics: Website usage and performance analytics
  • Vercel Analytics: Performance monitoring and error tracking

4.2 Payment Processors

  • Yoco: Payment processing and security
  • PayFast: Payment gateway functionality
  • SnapScan: QR code payment processing

4.3 Social Media

  • Facebook Pixel: Advertising and conversion tracking
  • WhatsApp Business: Customer communication

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5.2 Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Change settings later through our cookie manager

5.3 Opt-Out Links

For third-party cookies, you can opt out through these links:

6. Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

6.1 Essential Features

  • User login and authentication
  • Shopping cart functionality
  • Payment processing
  • Security features

6.2 Enhanced Features

  • Personalized content and recommendations
  • Remembered preferences and settings
  • Analytics and performance optimization
  • Targeted advertising

We recommend keeping essential cookies enabled for the best user experience.

7. Cookie Policy Updates

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie practices
  • New third-party services
  • Legal or regulatory requirements
  • Technology improvements

We will notify you of significant changes by:

  • Updating the "Last updated" date
  • Displaying a notice on our website
  • Sending email notifications to registered users

8. Contact Information

Cookie Management

Manage cookie preferences in your account settings
Cookie consent banner on website

Questions and Support

privacy@mzansicommerce.co.za
+27 11 123 4567

Cookie Preferences

Manage your cookie preferences for this website. You can change these settings at any time.

Essential Cookies

Required for website functionality

Always Active
Analytics Cookies

Help us improve our website

Enabled
Marketing Cookies

Used for advertising purposes

Disabled